A small number of customers with Clockwork numbers in the 077862 (Vodafone UK) number range have been unable to receive messages in to their number since 16:45 today.
This is due to a major server outage at one of our suppliers. They are currently working on failing over all services to their backup location.
Not all numbers starting 077862 are affected as we we have been allocated numbers in this range from two different suppliers. If you have seen messages this evening you will not see any problems.
Outgoing (MT) messages are not affected by this outage.
Update at 23:30
Our supplier is still experiencing major issues with their platform and we’re still unable to receive messages on these numbers.
Update at 08:15
Our supplier has put measures in place to ensure inbound traffic is now flowing as normal. Messages have been coming through since approximately 2am. Any messages received during the outage were queued and delivered after 2am.